What is Mediation?


Mediation is an effective and popular way of resolving disputes without the need to go to court. A core principle of mediation is that the parties 'control' the outcome, rather than it being imposed upon them.


The are advantages to mediation:


  • it is a flexible, speedy, confidential, and less adversarial process
  • it can resolve a wide variety of disputes
  • it is a non-binding procedure
  • it allows for flexible solutions and settlements
  • it is suited to situations where the parties wish to preserve their relationship.


How does it work?


The mediator will facilitate dialogue and communication between the parties in a structured way assisting them to reach a voluntary settlement. The mediator has no decision making power so the dispute is resolved on the parties’ own terms.


CIArb has its own Mediation Rules that the parties may wish to agree to use.


© Chartered Institute of Arbitrators, Kenya 2020

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